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Report an issue

Report an issue online using the links below. Online requests are processed within business hours.

For any issue that could pose an immediate risk to public safety,
please call us on 1300 368 333.

Cancel pet registration

Please let us know if your pet is no longer with you.

Complete a Medical Needs Waste Service Application

Find out if your eligible and complete a Medical Needs Waste Service application.

Register your pet

Register your pets online. All dogs and cats must be microchipped and registered with council by the age of three months.

Report a damaged bin

If your bin is damaged, let us know so we can repair or replace it. Please be advised that the 80L rubbish bins shape has changed and as a result is shorter in height.

Report a drainage issue

Report a range of drainage issues online.

Report a missed hard, metal and bundled branches collection

Report your missed collection online.

Report a missed Rubbish, Recycling or Organics collection

Report a missed rubbish, recycling or FOGO collection or report a missed hard waste or bundled branches collection.

Report a road issue

Report an issue with a road including road damage, maintenance requests, speed issues and more.

Report a tree issue on public land

Report an issue with a tree on a roadside, reserve or on council land. Includes fallen trees, broken branches, leaning trees and trees with cracks through the trunk.

Report an issue with a footpath

Report an issue with a footpath or trail.

Report an issue with a playspace

Report damaged or missing playspace equipment and a range of other playspace issues online.

Report graffiti

Report graffiti or vandalism on council property, including buildings, signs, bus stops, park and reserves, roads, public toilets and playgrounds.

Request a free replacement tag

Request a free replacement tag for your pet.

Request a new footpath or trail

Lodge a request for the construction of new footpath or trail.

Request a street tree

If a street tree has died or has been removed, let us know and we will replace it in Autumn.

Request compensation from council

If you want to seek compensation without enacting your insurer and you have an injury, loss, or damage you believe was due to negligent actions by Yarra Ranges Council, please see this page for more information.

Update your pet registration details

Update your contact details, mailing address or animal ownership details. All dogs and cats must be registered to us by the age of three months.

Can't find what you're looking for? Call 1300 368 333

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